Eligible Applicants

● Non-residents of Japan

① Foreign nationals holding residence statuses such as "Short-term Visitor," "Diplomatic," or "Official."
② Japanese nationals who can provide documentation proving they have continuously resided abroad for two years or more.
*Only the person who made the purchase can apply (applications by proxy are not accepted).

Application period

● During business hours on the day of purchase

*Please note that it gets very crowded near closing time, so please come to the reception area at each store as early as possible.

What to present

Please bring the following documents to the duty-free counter. *Only original documents are accepted; copies and images are not

• 1) Purchased items
• 2) The applicant's passport (return stamp or landing permission sticker is required) and any additional supporting documents if applicable
  • ● For diplomats: "Tax-free card"
  • ● For crew members: "Crew Disembarkation Permit"
  • ● Non-residents of Japan (those living overseas):
    For tax exemption procedures for Japanese nationals residing overseas, it is legally required to verify that you have continuously had a domicile or residence outside of Japan for two years or more. If you wish to apply for tax exemption, please present one of the following documents.

  • - Original copy of the supplementary register of the family register
  • - Original copy of the certificate of residence

  • *Only documents issued or created on or after six months prior to the last date of entry into Japan are acceptable
  • *All documents must include the land number of the applicant's registered domicile. Please be careful when obtaining the documents. If the land number of the registered domicile cannot be confirmed on the documents, the tax exemption procedure cannot be completed. Thank you for your understanding.
• 3) Receipt *Invoices are not accepted
• 4) If you paid by credit card, the credit card you used
  • *The name on your credit card and passport must match.
  • *Purchases made with a corporate credit card are not eligible for tax exemption.
• 5) If you use a point card, the point card you used
  • *The name on your points card and your passport must match.

Target items

General products: Clothing & fashion accessories, watches & Accessories, daily necessities
Consumables: Food and beverages (including alcohol), cosmetics and pharmaceuticals

Amount conditions

General merchandise: Total purchase amount of 5,000 yen or more (excluding tax) per day at our store.
Consumables: Total purchase amount at our store in one day is between 5,000 yen and 500,000 yen (excluding tax).

At our store, we charge a 1.55% service fee on the price of tax-exempt items.
Please note that once a handling fee has been paid, it cannot be refunded even if the product is returned.

Packing

General merchandise: No specific designation
Consumables: Packaged according to government regulations. Do not open until leaving Japan. Please note that consumption tax will be charged if consumed within Japan.

In the case of general goods and consumables combined

• ●Total purchase amount at our store in one day: 5,000 yen or more, up to 500,000 yen (excluding tax)
• ●Packaging requirements are the same as for consumables.

Refund method

• ●Cash
• ● WeChat Pay, Alipay
• ●Credit card (a credit card in your own name)

<Accepted Cards>
Visa, JCB, Mastercard, American Express®, Diners Club, UnionPay

Eligible Applicants

● Non-residents with foreign nationality

Non-residents holding residence statuses such as "Short-term Visitor," "Diplomatic," or "Official," whose stay in Japan is less than six months.
*Proxy application not possible

● Non-residents with Japanese nationality

You must be able to provide proof that you have continuously resided outside Japan for more than two years, using the original "Certificate of Residence," "Copy of the Family Register Supplement," or "My Number Card."

Application period

● During business hours on the day of purchase

*Please note that it gets very crowded near closing time, so please come to the reception area at each store as early as possible.

What to present

Please bring the following items and come to the designated area at each store.

• 1) Purchased items
• 2) Receipt (handwritten receipts are not accepted)
• 3) The purchaser's passport or Visit Japan Web (tax-free QR code)

  Note: A landing permit stamp (sticker) is required in your passport

  • *Diplomats should use a "tax-free card"
  • *Crew members must have a "Crew Disembarkation Permit".
    (Other permits include permits for sightseeing landings on ships and port calls.)
  • *Japanese citizens temporarily returning to Japan are required to bring one of the following original documents in addition to their passport and return stamp
    • - Copy of the supplementary register of the family register (no need to include the registered domicile)
    • ・Certificate of Residence (No need to include registered domicile / e-certificate or a printed copy thereof)
    • ・My Number Card (showing that you have moved out of Japan for overseas residence, including a My Number Card stored on a smartphone)
  • *All necessary documents and permits must be presented in their original form
  • *Only documents issued on or after six months prior to the last date of entry into Japan are acceptable
• 4) Credit cards and loyalty cards you use (if applicable)
  • *The name on the card and passport must match (If they do not match, tax refund procedures will not be possible)
  • *Corporate cards (or Business Cards) can be used if identity verification (purchaser and tax-exempt user) can be completed during the application process
• 5) Product information details
  • *After receiving the discount, when purchasing items with a unit price of 1 million yen or more (excluding tax) and applying for tax exemption, you will need to check the tax exemption notification form which contains detailed product information

Target items

● No distinction between general products and consumables

General products: Clothing & fashion accessories, watches & Accessories, daily necessities, etc.
Consumables: Food and beverages (including alcohol), cosmetics, pharmaceuticals, etc.

*Items not eligible for tax exemption
Gold and platinum bullion, gold coins and platinum coins, and other items exempt from consumption tax.

Items requiring special attention when exempting from tax

• - If the item is a custom order or special order and is not in the customer's possession at the time of tax refund procedures, it is not eligible for tax refund
• - The quantity that can be purchased duty-free is limited to "the amount that the purchaser can carry with them when leaving the country"

Amount conditions

- Total daily spending of 5,000 yen or more (excluding tax) *No upper limit

At our store, when applying for consumption tax exemption, we will charge a system fee of GLOBAL Blue on the purchase amount (discounted price when purchasing with a discount)
*The handling fees charged cannot be returned even if you return the product. Thank you for your understanding in advance.

Confirmation of refund method

You can choose from the following refund methods.
*Refunds will be issued after customs verification is completed upon departure.

●Credit card (in your name)

Visa, JCB, Mastercard, American Express®, Diners Club, UnionPay
*Some cards may not be accepted. Please check during the application process.

● Payment app

WeChat Pay, Alipay

*Credit cards issued outside of Japan, and
If you use Alipay or WeChat Pay, a separate currency exchange fee will apply.

●Cash (Please note that there are additional charges. For details, please ask the tax-free staff)

• *An additional fee will be charged when processing the refund at the airport or seaport.
• *Refunds are available at dedicated counters located within the restricted areas of some airports
• *Please allow ample time for processing, as a separate procedure is required for cash refunds

The consumption tax refund will be processed after customs confirmation.

If your customs inspection upon departure determines you are eligible for a refund, you will receive a refund using the method selected during the tax refund process.
*Customs inspection and verification are required upon departure within 90 days of the purchase date.
* Once customs confirmation is complete, tax exemption cannot be canceled.